Frequently Asked Questions
The most common questions about orders, shipping, products and application.
Order & Payment
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Through the iyzico secure payment system we offer all credit cards (Visa, MasterCard, Troy, Amex), bank transfer and cash on delivery. Cash on delivery is only available for same-city deliveries.
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Yes, instalment options of up to 12 months are available on cards from iyzico’s partner banks.
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After your order is completed, an order confirmation is sent by both email and SMS. When it enters the shipping stage, your tracking number is sent too.
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If the order hasn’t shipped yet, the address can be changed. Just reach us quickly at bilgi@homecc.com.tr or (+90) 212 670 0982.
Shipping & Delivery
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Orders placed by 16:00 during business hours ship the same day; later orders ship the next business day.
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We ship worldwide. The shipping cost and delivery time depend on the destination country — message us on WhatsApp and we’ll arrange it for you.
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Delivery time depends on the destination country. When you order on WhatsApp, we’ll give you an estimated delivery time before shipping.
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Yes, you can track it with your shipment number from our Order Tracking page, or on the courier company’s website.
Product & Application
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Yes. Our films are self-adhesive and, thanks to air-bleeding technology, apply bubble-free. Just follow our Application Guide to apply them easily.
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With 0.25 mm thickness and special lamination, it resists water, heat (-20°C / +80°C), UV and abrasion. It lasts up to 10 years indoors.
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Yes. We have contracted certified installers in Istanbul and nearby provinces. You can request one via a showroom visit or the contact form.
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It can be removed without residue within the first 6 months of application. After that it’s removed from the surface with a heat gun, but some residue may remain.
Returns & Exchanges
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You can return the product unused and with undamaged packaging within 14 days of delivery. See our Returns and Exchanges page for details.
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Opened or cut films cannot be returned. We therefore recommend being sure of your measurements and colour choice before ordering.
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If there’s a defect caused by the product, Homecc pays the shipping. For use of the right of withdrawal, it’s the buyer’s responsibility.
Showroom & Dealership
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Our showroom is at Cihangir Mahallesi, Güvercin Cd. No: 4 D:85, Avcılar, Istanbul. Click here for details.
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Preferred. On appointment visits you can get expert consultancy. You can request an appointment from our Contact page.
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For dealership applications, you can apply via the contact form or at bilgi@homecc.com.tr.
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