Privacy Policy (KVKK)

ELIF KAĞITÇILIK (hereinafter referred to as "Homecc") is responsible as the data controller for the processing of personal data under this Privacy Policy.

Address: Cihangir, Güvercin Cd. no: 4 D:85, 34310 Avcılar/İstanbul
Email: bilgi@homecc.com.tr

The following personal data of yours is processed in order to provide and improve our services:

• Identity details: first name, last name
• Contact details: email, phone number, address
• Customer transaction details: order history, billing/delivery addresses
• Marketing details: newsletter preferences, habit and preference analyses
• Transaction security details: IP address, cookie and browser information

• Carrying out order, payment and delivery processes
• Providing customer relations and support services
• Fulfilling distance sales agreement and preliminary information obligations
• Operating return, exchange and warranty processes
• Sending information to newsletter subscribers about marketing and campaigns (with your consent)
• Statistical analysis and improving service quality
• Fulfilling legal obligations (e-Archive invoices, tax legislation, etc.)

Your personal data may be shared with the following third parties within legal limits:

• Courier companies: for delivery purposes (name, address, phone)
• Payment infrastructure providers (iyzico): for the payment transaction to take place
• Legally authorised public institutions: upon request
• e-Invoice/e-Archive integration services: for legal invoicing

Your data is not sold or rented to third parties for marketing purposes.

We take industry-standard measures for the security of your personal data: SSL-encrypted communication, authorisation-based access, regular security audits, and not storing payment details on our servers (working with PCI-DSS compliant iyzico).

The following cookie types are used on our Site:

• Essential cookies: cart, session management (no consent required)
• Performance cookies: page speed, error tracking
• Analytics cookies: Google Analytics (anonymous)
• Marketing cookies: interest analysis (only if you consent)

You can manage your cookie preferences from your browser or the on-site cookie panel.

Under Article 11 of the KVKK, you have the following rights:

• To learn whether your personal data is being processed
• To learn for what purpose it is processed
• To request its correction or deletion
• To learn the third parties to whom it has been transferred
• To exercise the right to object
• To request compensation for damage

To exercise these rights, you may make a written application to bilgi@homecc.com.tr. Your application is answered within 30 days at the latest.